ConvoMem

About

Your chatbot, inbox, and phone system operate in isolation, forcing customers to repeat information and leaving every support agent without prior context. ConvoMem acts as a universal memory layer that connects all these channels. It unifies customer identity from phone, email, chat, and SMS into a single profile, retains lasting details with intelligent forgetting, automatically identifies purchase intent and churn signals, and provides any agent, whether AI or human, with a complete cross-channel summary in just five seconds. A single API integrates seamlessly with platforms like Vapi, Retell, and LiveKit, or any existing technology stack.